Instabug reached over 2.7 billion mobile devices in 2021, processed 110 billion mobile sessions and 4.2 billion issues, and drove a significant increase in year-over-year bookings, adding enterprise leaders like DoorDash, Verizon, IHG, ABInveb, Porsche, Qualtrics, Gojek, and others to its customer base. Instabug’s widely adopted bug, crash reporting, and performance monitoring solutions are essential for mobile developers and organisations which place a high value on understanding the performance of their mobile apps and the user experiences they deliver. With the new funding, Instabug will continue to aggressively pursue its mission of providing performance data and issue visibility to engineering teams, as well as customer insights and direct user input to product teams. Instabug is creating the first mobile observability and performance monitoring platform by expanding its proactive issue detection, advanced debugging, and alert management capabilities. “Mobile applications and our interactions with them have been evolving for almost 15 years, but only in the past few have these interactions become the primary way we interface with brands and services all around us,” said Omar Gabr, CEO and co-founder of Instabug. “Leaders in industries spanning banking, transportation, retail, and education have realised mobile applications are the primary way customers will experience their brands and products. This new capital will help us develop more strategic partnerships with these enterprises as they increase investment in a mobile-first approach to customer engagement.” “Today’s digital brands and services are increasingly demanding purpose-built mobile solutions that improve their products and experiences,” said Ganesh Bell, Managing Director at Insight Partners. “Instabug is strongly positioned to lead the nascent mobile app observability and monitoring space because the company has treated mobile as a first-class citizen since day one, and its leadership has a deep understanding of the needs faced by mobile-focused/mobile-first organisations and developers.” “We are now at the point where mobile developers and teams can’t rely on server-side performance monitoring alone to understand and improve their app experience,” said Moataz Soliman, CTO and co-founder of Instabug. “Mobile developers have not had access to the level of observability, performance or user-level insights that web developers have historically had when developing and improving web-based applications. We strive to give mobile teams the visibility they have been missing and are furthering our efforts to become the standard for client-side performance monitoring and management, relied on by developers and leading digital enterprises alike.”
