The Kenya National Examinations Council (KNEC) has simplified the process of obtaining the document by creating a portal that allows for online applications. The Query Management Information System (QMIS) is located on the KNEC website and is an electronic platform for online submission and processing of examination-related queries such as Certification of Examination Results for candidates who have lost their certificates, Confirmation of Examination Results, and Equation of Foreign Qualifications. A computer or mobile phone with internet access is required for a client. To access the QMIS system, go to https://qmis.knec.ac.ke. How to Register in the QMIS System

If you are a new user, you will be prompted to register.

Press the register button.

Fill in the above information as needed, then click the Register button.

Your log-in information will be emailed to you.

How to Sign Up for the QMIS System How to Access the QMIS System

Click the “click here to log in” link.

Enter your email address and password, then click the login button.

If you have forgotten your password, click the “forgot password” link.

A new password has been sent to your email address.

How to Access the QMIS System Enter your email address and password, then click Log In. How to Get a New KCPE/KCSE Certificate

To navigate to the portal, you can consult the User Manual.Documents that you must have:

       A copy of the certificate(s) or result slip(s).        A sworn legal affidavit proving the applicant’s identity Employer’s letter of recommendation to KNEC        Police Abstract     Copy of Identification Card [ID]/Passport or Birth Certificate in Abbreviated Form

At this point, the User can identify the requirements relevant to his query and upload scanned copies of the required documents.They then make the amount specified by the system’s prompt payment.M-Pesa is used to make payments.Upon successful processing of the query, KNEC notifies the Client via email or phone number that their processed document is ready for collection (s).A client is required to provide original copies of the documents they attached during the application process at the point of collection.You can check the status of your certificate’s processing using the Query Management Information System (QMIS).Customers seeking KNEC online services should use the credible address of QMIS via https://qmis.knec.ac.ke to avoid falling victim to cyber fraudsters claiming to offer KNEC services.