The Bank has a large network of over 12,000 KCB Mtaani Agents where customers may simply deposit cash into any KCB account or withdraw money from their KCB account. Check your email address and save the PDF certificate that was delivered to you. You can also make:

Deposits in cashPayments for school feesPayments for rentPayment of billsFunds transfer \Balance inquiriesMini statement requestsNHIF, NSSF, and KRA payments 

What does it take to become a KCB Mtaani Agent?

Have a KCB bank account?two passport-size color photosPin certificate \sIdentification documentA valid certificate of good conductObtain a business licenseA current business must have been in operation for at least 12 months.Fill out an application form at a KCB branch near you.

Agent Commission KCB Mtaani Service       Limit                     Tariff        Agent Commission Cash Deposit 100 – 10,000 10 10,001 – 20,000 15 20,001 – 50,000 20 50,001 – 75,000 25 75,001 – 100,000 30 Cash Withdraw100 – 2,000 20 10 2,001 – 5,000 30 15 2,501 – ​​ 5,000 32 16 5,001 – 10,000 53 26.50 10,001 – 20,000 75 37.50 20,001 – ​​ 35,000 105 52.50 35,001 – 50,000 105 52.50 50,001 – 75,000 185 92.50 75,001 – 100,000 185 ​​ 92.50