This follows the introduction of a ticketing product dubbed Jaza pole pole where passengers will be required to make a down payment of as low as Kshs. 2,670 per person and the balance paid in three installments. Passengers using this platform will have up to 2 hours to make any changes to their booking after the initial deposit has been made. “We are continuously innovating to provide our customers products and services that are tailor made to offer flexible, convenient and affordable travel. We understand the tough economic times and would want to ensure we cushion our customers, so that they are still able to travel when they want to,” said Karanja Ndegwa, Acting Managing Director, Jambojet. Passengers are required to complete paying for their tickets within 21 days prior to the date of travel to any of Jambojet’s destinations. Jambojet fare rules and booking terms and conditions will apply in case of cancellation or changes to the original booking. The payment plan is as below.
Customers can book their tickets through all existing distribution channels including the website (www.jambojet.com), Progressive Web App, sales offices and travel agents. Since inception in 2014, Jambojet, which is IOSA certified (IATA Operational Safety Audit registration), has flown over 3.5 million passengers, 30 percent of whom are first time flyers to its destinations in Eldoret, Mombasa, Kisumu, Malindi, Ukunda, Entebbe and Kigali from its hub in Nairobi. The airline recently launched direct flights from Mombasa to Kisumu via Eldoret, as well as charter services in line with its strategic growth plan.
